FAQS

How much notice is needed when placing an order?

A 24 hr. notice is preferred for all board & box orders. In need of a last minute board? Please contact for availability.

What are delivery/pickup hours?

Don't see your preferred delivery or pickup time?

I am currently a one woman operation and am working to service a growing demand for my product. If you don't see your preferred delivery or pickup time, please contact via cell or e-mail to identify an alternative!

Where do I pickup my order?

I operate out of Nekter Juice Bar located at 3620 E. Highlands Ranch Pkwy., Highlands Ranch, CO 80126.

If I choose 'Delivery,' when will my order arrive?

Delivery will be made within 30 minutes +/- of scheduled delivery time. I recommend selecting an earlier time slot as every box can be refrigerated prior to serving.

How do I store my board/box prior to enjoying?

You may store your board/box in the refrigerator prior to enjoying; however, they are best enjoyed at room temp so please set out 30-45 minutes prior.

How are items for boards, boxes & tables selected?

The cheese & charcuterie selections on each board are made based on availability & season. Each product is unique as well as carefully selected & paired. Please advise if you have a special request & I'll do my best to accommodate.

Can I use a board of my own?

Yes, please advise in the "Order Notes," when placing your order. I will call and we will discuss sizing and expectations related to the sizing on my menu. I request customer delivers board 24 hours prior to fulfillment of order.

Dietary Restrictions?

Please advise of any restrictions or preferences in the "Order Notes" and I'll propose an alternative for you. Please Note: I DO NOT operate in a nut-free or gluten-free facility.

Are you licensed & insured?

Ornery Olive is fully licensed & insured. I operate out of a commercial kitchen that is inspected by the Tri-County Health Department.

How do I order a Charcuterie Table & what's included?

Feeds 10+
Tables may be setup in flat-lay or elevated style utilizing decorative elements and can include but are not limited to the items below:
Variety of Charcuterie
Artisan Cheeses
Fresh seasonal fruits/dried fruits
Garden vegetables (crudités)
Honey &/or honeycomb, jams, dips & spreads
Roasted, candied & chocolate covered nuts & fruit
Marinated olives, artichokes & dolmas
Mini assorted desserts (French macaroons, Italian pastries, customized cookies &/or cakes
Fresh herbs, seasonal foliage & floral accents
Please indicate any allergies or aversions with info request.
Please complete the "Get a Quote" form and I'll respond to your request within 24 hours to discuss.

Cancellation/Refund Policy:

Cancellations require at least 72 hours notice and are subject to a 25% cancellation fee. Cancellations made within 48 hours or less are subject to a 50% cancellation fee and cancellations made with less than 48 hours are not subject to a refund. No refunds once product (charcuterie board, charcuterie box, charcuterie table) has been delivered or picked-up/display complete.