Frequently
asked
questions
01
02
How much notice is needed when placing an order?
A 24 hr. notice is preferred for all board & box orders.
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In need of a last minute board?
Please contact for availability.
What are delivery/pickup hours?
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You will choose your pickup/delivery time via the order form
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Holiday Hours: will vary
03
Don't see your preferred delivery or pickup time?
I am currently a one woman operation and am working to service a growing demand for my product. If you don't see your preferred delivery or pickup time, please contact via cell or e-mail to identify an alternative!
05
If I choose 'Delivery,' when will my order arrive?​
Delivery will be made within 30 minutes +/- of scheduled delivery time. I recommend selecting an earlier time slot as every box can be refrigerated prior to serving.
07
How are items for boards, boxes & tables selected?
The cheese & charcuterie selections on each board are made based on availability & season. Each product is unique as well as carefully selected & paired. Please advise if you have a special request & I'll do my best to accommodate.
09
Dietary Restrictions?
Please advise of any restrictions or preferences in the "Order Notes" and I'll propose an alternative for you.
Please Note: I DO NOT operate in a nut-free or gluten-free facility.
04
Where do I pickup my order?​
I operate out of Nekter Juice Bar located at 3620 E. Highlands Ranch Pkwy., Highlands Ranch, CO 80126.
06
How do I store my board/box prior to enjoying?​
You may store your board/box in the refrigerator prior to enjoying; however, they are best enjoyed at room temp so please set out 30-45 minutes prior.
08
Can I use a board of my own?
Yes, please advise in the "Order Notes," when placing your order. I will call and we will discuss sizing and expectations related to the sizing on my menu. I request customer delivers board 24 hours prior to fulfillment of order.
10
Are you licensed & insured?
Ornery Olive is fully licensed & insured. I operate out of a commercial kitchen that is inspected by the Douglas County Health Department.
11
How do I order a Charcuterie Table & what's included?
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Feeds 10+
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Please indicate any allergies or aversions with info request.
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Please complete the "Get a Quote" form and I'll respond to your request within 24 hours to discuss.
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Tables may be setup in flat-lay or elevated style utilizing decorative elements and can include but are not limited to the items below:
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Variety of Charcuterie
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Artisan Cheeses
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Fresh seasonal fruits/dried fruits
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Garden vegetables (crudités)
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Honey &/or honeycomb, jams, dips & spreads
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Roasted, candied & chocolate covered nuts & fruit
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Marinated olives, artichokes & dolmas
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Mini assorted desserts (French macaroons, Italian pastries, customized cookies &/or cakes
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Fresh herbs, seasonal foliage & floral accents
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12
Cancellation/Refund Policy:
Cancellations require at least 72 hours notice and are subject to a 25% cancellation fee. Cancellations made within 48 hours or less are subject to a 50% cancellation fee and cancellations made with less than 48 hours are not subject to a refund. No refunds once product (charcuterie board, charcuterie box, charcuterie table) has been delivered or picked-up/display complete.